FAQs

For questions about our shop, how our donuts are made, gluten-free donut options, catering services and more — we can help! If there’s a specific question you have that’s not listed below, give us a call at 816-298-5222 and one of our team members will be happy to assist you!

Do you have gluten free donuts?

Yes. We carry 100-percent certified gluten-free cake donuts and pop-tarts. We have been trained to be meticulous and thoughtful in handling the gluten-free treats. They are stored in a separate container and the “donuticians” always change to a new pair of protective gloves and use a new set of tongs when handling. With the popular demand, we suggest you call ahead to ensure they’re still available. We take special orders for The Donutology Gluten-Free Collection; orders must be called in 48 hours in advance.

Are the gluten-free products baked on-site at Donutology?

They’re made in an offsite, dedicated, certified gluten-free facility.

What makes Donutology different from other donut shops?

We are locally owned, locally operated and serve local flavor in our products. And our build-your-own mini donut crafting experience, with more than 40,000 combinations of toppings, icings and drizzles, is the only one of its kind in the region.

Do you do custom orders?

Yes! You can build your own box with customized mini donuts, or any of our classic donuts.

What are donut letters, how much do they cost and when do you have to order them?

Donut letters are raised donuts that can be decorated with glaze or any of our standard icings and sprinkles. Spell out anything you’d like: a wedding proposal, baby gender reveal, thank you, get well, congratulations, prom, National Teacher’s Day — pretty much anything you want to say, we can say it in donuts. Along with letters, we can do numbers and characters like a hashtag, heart and football. Cost is $1.50 per letter or character, plus tax. Call the store to place order by 3 p.m. the day prior to needing them.

What kind of donuts do you carry?

We feature handcrafted classic and old-fashioned donuts, fancies, baked cinnamon rolls, donut holes and sausage rolls.

What is the price of Shatto milk?

A bottle of Shatto milk is $2.59 plus tax and a $2 deposit for the bottle. You can return the empty, undamaged bottle at any time for a $2 deposit refund.

Do you cater special events in Donutology?

Yes! We do birthday parties! Time slots are available Seven days a week during regular business hours EXCEPT before NOON Saturday/Sunday and some holidays. Minimum number of guests is 6 and maximum number is 25. For more information, please contact tera@donutology.com.

Do you cater outside events?

Absolutely! We do any special occasion catering like weddings, bar and bat mitzvahs, fundraisers, birthday parties, bridal and baby showers and more. Corporate catering is a specialty, too, whether it’s daily donuts for the office, employee retirement/recognition/appreciation, open houses, holiday events, etc.

What are your store hours?

Sunday – Thursday 6 a.m. – 9 p.m.; Friday & Saturday, 6 a.m. – 11 p.m.

Can we buy your Roasterie blend in the shop to take home?

Yes! The 12-ounce bag of beans or ground coffee is $13.99 + tax.

What is The Space Donut?

In December 2016—to coincide with the “launching “of Donutology a few months before—Donutology launched a donut into space from Marceline, Missouri. The donut (with sprinkles, of course!) was coated in protective silicone to endure space’s harsh conditions and 100 MPH winds of Earth’s upper atmosphere and attached to a weather balloon. The balloon reached 97,000 feet before it popped and the donut plummeted to Earth’s surface.

more on the space donut

Still have questions?

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